Privacy policy
Privacy Policy
This Privacy Policy describes how YaraShine LLC ("YaraShine", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" means the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last updated" date.
Information We Collect
Information you provide directly:
- Contact details, such as your name, address, phone number, and email.
- Order information, such as billing and shipping address and payment confirmation.
- Shopping information, such as items you view, add to your cart, or add to your wishlist.
- Customer support information, such as messages you send us.
You may choose not to provide certain information, but this may prevent you from using some features of the Services.
Information collected through cookies:
We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data may include device information, browser information, network connection information, your IP address, and how you interact with the Site.
Information from third parties:
We may receive information from service providers who support our Site and Services, such as Shopify and our payment processors, who collect payment information to process your orders.
How We Use Your Personal Information
- Providing products and services: to process payments, fulfill and ship orders, send notifications about your account, purchases, returns, and exchanges, and manage your account.
- Marketing and advertising: to send promotional emails and show you advertisements. You can opt out of marketing emails at any time.
- Security and fraud prevention: to detect, investigate, and act on possible fraudulent, illegal, or malicious activity.
- Communicating with you: to provide customer support and improve our Services.
Cookies
We use cookies to power and improve our Site, remember your preferences, and run analytics. For details on the cookies used by our Shopify-powered store, see https://www.shopify.com/legal/cookies. Most browsers accept cookies by default, but you can set your browser to remove or reject them. Blocking cookies may cause parts of the Site to work incorrectly.
How We Disclose Personal Information
We may disclose your personal information to:
- Service providers who work on our behalf, such as Shopify, payment processors, analytics providers, customer support providers, and fulfillment and shipping partners (including our suppliers and carriers), so they can process and deliver your order.
- Marketing and advertising partners, to provide services and advertise to you, subject to their own privacy notices.
- Other parties where you direct or consent to it.
- Authorities or other parties where required by law, to enforce our terms, to protect our rights, or in connection with a business transaction such as a merger or sale.
Reviews and User-Generated Content
If you post reviews or other content in public areas of the Services, that content will be public and accessible by anyone. We are not responsible for how others use information you make public.
Third-Party Websites and Links
The Site may link to third-party websites. We are not responsible for their privacy or security practices, so please review their policies.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Security and Retention
No security measures are perfect, and we cannot guarantee absolute security. We keep your personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to restrict or object to its processing, and to withdraw consent where we rely on it. These rights are not absolute and may be limited by law. You can unsubscribe from marketing emails at any time using the link in our emails, though we may still send non-promotional messages about your orders or account.
To exercise your rights, contact us using the details below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
Complaints
If you have a complaint about how we handle your personal information, please contact us first. Depending on where you live, you may also have the right to complain to your local data protection authority, such as the UK Information Commissioner's Office (ICO).
International Users
We may transfer, store, and process your personal information outside your country of residence, including in the United Kingdom, the United States, and other countries where our service providers operate. Where required, we rely on recognized safeguards for international transfers.