Refund Policy

Return & Refund Policy

30-Day Easy Returns

At Yarashine™, your satisfaction is our top priority. If an item doesn't meet your expectations, we'll make it right with a simple, email-based return process.

Return Window

You have 30 days from the date you receive your order to request a return. Requests made after this period may not be eligible for a refund or exchange.

Condition of Returned Items

Items must be unused, in their original packaging, with all tags, accessories, and documentation. For hygiene and safety reasons, used items and certain products cannot be returned. Non-returnable items are marked on their product pages.

Return Authorization Required

All returns must be requested by email at info@yarashine.com. Please do not send any item back before receiving written authorization and a return address from us. Packages sent without authorization cannot be accepted or refunded.

How to Request a Return

1. Email us at info@yarashine.com with your order number, the reason for the return, and photos if the item is damaged, defective, or incorrect.
2. Wait for our reply within 24 hours (business days). We will send you a return authorization number and the correct return address, which depends on where your order was shipped from.
3. Pack and ship the item in its original packaging, write the authorization number on the package, and keep your proof of shipping.

Defective, Damaged, or Incorrect Items

If your item arrives defective, damaged, or incorrect, contact us within 30 days of delivery with photos. We will cover return shipping if a return is needed. In many cases, we may offer a replacement or refund without requiring you to return the item, at our discretion.

Change of Mind

If you simply changed your mind or ordered the wrong item, the return shipping cost is the customer's responsibility and will be deducted from your refund. Original shipping costs are non-refundable. For lower-value items, the return shipping cost may exceed the item price, and we will let you know when that applies.

Delayed or Lost Packages

Delivery times are listed in our Shipping Policy. If your order has not arrived within the estimated delivery window, please email us and we will investigate with the carrier. If the package is confirmed lost, we will send a replacement or issue a full refund.

Refund Process

Once we receive and inspect your return (3–5 business days), we will process your refund to your original payment method. Depending on your bank or payment provider, it may take approximately 7 business days to appear on your statement.

Exchanges

We gladly accommodate exchanges. Email us at info@yarashine.com and we'll guide you through the process.

Contact Us

Store Name: Yarashine
Email: info@yarashine.com
Response time: within 24 hours on business days

Thank you for choosing Yarashine!